Newsroom

Jun 3, 2020, 12:34 PM by Lion Air

 

JAKARTA – June 1, 2020. Lion Air (JT code Flight), Wings Air (IW code Flight), Batik Air (ID code Flight) member of Lion Air Group will provide the latest information on the operation of the scheduled passenger of domestic and international flights that will be temporarily suspended, from June 5, 2020 until further notice/UFN.

Lion Air Group's decision was based on considerations from an evaluation of previous flight operations, that many prospective passengers were unable to carry out air travel because they did not complete the required documents and conditions during the Corona Virus Disease 2019 (COVID-19) pandemic alert period.

Lion Air Group facilitates the passengers who already buy a ticket (issued ticket), they are able to process the refund without deduction (full refund) or change the departure time (reschedule) without any additional fees through the head office and Ticketing Town Office of Lion Air Group in all cities in Indonesia, or call center customer service 021-6379 8000 and 0804-177-8899 or by e-mail refund.voucher@lionair.co.id.

Lion Air Group protect and make sure for physical and mental health conditions of all employees are in good condition, after the previous flight operational.

Lion Air Group continuously monitors the progress of the situation, collects data and information and implements the various anticipating steps needed to prepare for the upcoming flight service, in order to keep Lion Air Group's flight operations under applicable provisions of safety and security aspects, continue to implement health protocols according to the provisions and does not lead to the spread of COVID-19.

Lion Air Group supports government related to the prevention efforts of COVID-19 spread, through active participation in implementing the health protocols that have been established by the Ministry of Transportation, Ministry of Health and Task Force acceleration handling COVID-19 in each environment and activities of the company and socialize in the environment around the company.