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J A K A R T A – July 30, 2021. Lion Air (JT flight code), Wings Air (IW flight code), Batik Air (ID flight code) member of Lion Air Group announced a collaboration with PT Satu Laboratika Utama (SWAB AJA) to provide Reverse Transcription services -Polymerase Chain Reaction (RT-PCR), as a health test for Corona Virus Disease 2019 (Covid-19)).

The cooperation effective on Friday (30/ 07) put 9 (nine) strategic location networks (outlets) health facilities (faskes) for sampling the latest RT-PCR, available at:

1. Batam 1 (one) faskes outlet location
2. Jakarta 6 (six) faskes outlet locations
3. Tangerang 1 (one) faskes outlet location
4. Makassar 1 (one) faskes outlet location

(full address, see attachment list)

Thus, the addition of 9 (nine) new outlet locations for sampling makes Lion Air Group and the joint health facility currently providing 22 RT-PCR networks.

The purpose of this collaboration is to help and offer convenience to every prospective Lion Air Group passenger in preparing complete documents as a condition for air travel through departure from the nearest airport.

Lion Air Group and faskes cooperation support government programs to ensure safety and as a condition of flight every prospective passenger in traveling by airplane in line to reduce the rate of spread of coronavirus (Covid-19).

Persyaratan RT-PCR Lion Air Group bersama fasilitas kesehatan, sebagai berikut:Requirements of RT-PCR Lion Air Group together with health facilities, as follows:

1. For prospective passengers who have tickets on Lion Air Group flights (Lion Air, Wings Air, and Batik Air)

Ticket purchases (issued tickets) and air travel information can obtain through Lion Air Group Head Office and Ticketing Town Offices in all cities in Indonesia; www.lionair.co.id; www.batikair.com; Lion Air and Batik Air smartphone applications (mobile apps). (you can also purchase Wings Air tickets through the website and the application); Call center 021-6379 8000 and 0804-177-8899; travel agent partners (tour travel) and online travel agents (OTA).

2. Voucher RT-PCR can be obtained directly at the time of purchase of tickets (issued tickets),

3. For prospective passengers who already have a Lion Air Group flight ticket and have not implemented RT-PCR, then can buy RT-PCR vouchers by showing the booking code through sales channels such as call centers, Lion Air Group sales offices, www.lionair.co.id, www.batikair.com, travel agents (tour and travel) and others.

4. Rt-PCR sampling process is expected 1x24 hours before departure. If the sampling is close to the scheduled departure time (less than 24 hours before departure), the voucher is not valid.

5. If the RT-PCR test result is declared positive (+) Covid-19, then prospective passengers can reschedule or refund the ticket without charge.

The implementation of RT-PCR continues to run as guidelines for health protocols, according to what has been run by Lion Air Group and health facilities, affordable: a voucher of Rp 475,000 for a one-time RT-PCR. With validity period according to the provisions that would have been issuing and enforced today. The test results after RT-PCR sampling will come out (completed) in the range of (average) 1x24 hours.

RT-PCR test results using thermal cycler method (DNA amplification technique), the implementation of sample examination (testing) is centering in:

Satu Main Laboratory Network

1. C.652 Columbia Asia Hospital Laboratory, Jakarta
2. C.614 Special Laboratory for Swab Aja Cilandak, Jakarta
3. C.525 Special Laboratory for Swab Only, Jakarta
4. C.557 Laboratory of Metropolitan Medical Center (MMC) Hospital, Jakarta
5. C.71 Labkesda Laboratory of Bekasi City, West Java
6. C.549 Rumkitban Laboratory 01.08.03 Batam, Riau Islands
7. C.290 Faisal Islamic Hospital Laboratory, Makassar, South Sulawesi

Ministry of Health affiliated laboratory. (List of laboratories contained in Decree of the Minister of Health Republic of Indonesia Number HK.01.07 / Menkes / 4642/2021 on the implementation of analysis laboratories COVID-19).

Lion Air Group with health facilities (faskes), seeks to accommodate the needs of prospective passengers with a speed level of handling medical tests, accurate, practical, convenient, time-saving, and effective.

The greatest expectation of this activity will be to accelerate economic recovery through air transportation. To encourage flight demand trends in line with Lion Air Group's seriousness in operating services that continue to prioritize and fulfill the elements of flight safety, security and has carried out according to health protocol guidelines.

Digitization: 

The Flight Process will Be Easier, Healthier, and Safer.

Rt-PCR data in the laboratory has been storing in the Ministry of Health's big data, namely New All Record (NAR). NAR will be connecting to the pedulilindungi application.

Rt-PCR results test results electronically (digitally), has a barcode containing valid data, and integrated PeduliLindungi.

PeduliLindungi application will store (integrated) data from each prospective passenger in the form of:

1. RT-PCR Covid-19 test results
2. Card/certificate of national vaccination. 

The purpose of digitization can provide a sense of comfort and safety to every passenger because:

1. Functions to check the completeness of travel documents, so that prospective passengers are more practical and easy, do it through the PeduliLindung application,
2. Speed up the verification process time, 
3. Prevent and minimize unwanted things such as counterfeiting of health test results or vaccine certificates, 
4. Health protocols are well maintained and implemented (no need to jostle when checking the completeness of travel documents).

Lion Air Group and health facilities to work together to support the digitization program PeduliLindungi developed as helping government agencies involved in tracking and efforts to stop the (control) deployment Covid-19 as the strengthening of 3T (Test, Tracing, Treatment).

Before departure: prospective passengers are expecting to download and register for the PeduliLindungi app via their smartphones from the Google Play Store or Apple Store or accessible https://pedulilindungi.id/

Personal data PeduliLindungi application users are kept confidential and only used for the sake of tracing, please, access in https://pedulilindungi.id/kebijakan-privasi-data. Customer service and information about the use PeduliLindungi application can call the contact number PeduliLindungi at 119.

Starting July 13, 2021, the PeduliLindung application has been using on air travel to and from I Gusti Ngurah Rai International Airport (DPS) and Jakarta Soekarno Hatta International Airport (CGK). Furthermore, it has been implementing in other airports in stages.

Using e-HAC 

For the current period, in facilitating air travel for each passenger before departure and after arriving at the destination airport (arrival) can still use the application of electronic Health Alert Card (eHAC).

1. Before departure

Prospective passengers have expected to download the e-HAC app via their smartphones from the Google Play Store or Apple Store or accessible https://inahac.kemkes.go.id/.

Prospective passengers receive electronic health test results and get a QR Code (quick response code) in the e-HAC application. This code is a two-dimensional barcode that can provide information directly according to the data and test results of Covid-19.

Prospective passengers will show a barcode (QR code) to the relevant agency officials who verify (check) health test documents at the airport terminal.

2. On arrival

Passengers fill in (registration, register) on the e-HAC application before departure or when after landing by filling in all the requirements according to the existing field (form) / listed, based on personal data and history correctly and precisely.  

For guidance on filling out e-HAC, please read and take a look at the following instructions:

https://infeksiemerging.kemkes.go.id/download/Panduan_Pengguna_Aplikasi_E-HAC.pdf 

Upon arrival at the arrival terminal of the destination airport, present the barcode (QR code) on the e-HAC application to the health officer. The scanner engine will read and check the data that has been previously filling in.

For information, the Electronic Health Alert Card (eHAC) or The Ministry of Health's Electronic Health Alert Card (e-HAC) application has been integrating into the Covid-19 PeduliLindungi One Data Information System (according to the Ministry of Health Circular Number HK.02.01/MENKES/847/2021 concerning the Digitization of Health Documents for Air Transportation Users Integrated with PeduliLindungi Application).

Well Maintained Air Circulation System

The entire fleet has equipped with a high-efficiency particulate air (HEPA) filter or strong particle filtration. HEPA filters help maintain air hygiene in the cabin and filter out more than 99.9% of viruses, germs, insects, and bacteria. The air in the aircraft cabin is updated every 2-3 minutes, making it fresher. For air from the toilet (lavatory) and a kitchen (galley) directly flowed out of the plane.

The improvement of Lion Air Group's aircraft hygiene and sterilization activities periodically with aircraft exterior and interior cleaning (AEIC) method is carried out in Batam Aero Technic (BAT) aircraft maintenance center and at various airport base stations where Lion Air Group aircraft located. 

Lion Air Group continues to implement all applicable flight conditions during the coronavirus disease 2019 (Covid-19) pandemic alert period. This is according to the recommendations of the regulator as well as the rules of Lion Air Group commitments in operations that continue to promote safety, security, and comfort of aviation (safety first), as well as the guidelines, run health protocols.