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J A K A R T A, January 10, 2025– Lion Air confirms its capabilities as an airline that has many years of experience in supporting smooth pilgrimage. Lion Air continues to show dedication through high quality service. In the Hajj season 2024, Lion Air successfully served pilgrims from 35 global embarkations spread across Asia, Africa, the Middle East and Europe.

This long experience and success proves that Lion Air has the expertise, resources and operational management that is capable of handling large-scale flights, especially to support one of the world’s largest spiritual (religious) journeys.

Portfolio

Lion Air has been operating Hajj flights for many years, noting a number of successes:

1. Transportation of Global Hajj pilgrimage. In 2024, Lion Air serves flights from 35 international embarkations, including Almaty (Kazakhstan), Tashkent (Uzbekistan), Dhaka (Bangladesh), Nairobi (Kenya), to Lagos (Nigeria). This success puts Lion Air as one of the leading airlines capable of reaching various regions globally.

2. With 12 new generation wide-body aircraft, such as Airbus 330-300CEO and Airbus 330-900NEO, Lion Air ensures comfort and efficiency in each flight. The fleet features advanced technology to ensure safe and comfortable travel for pilgrims.

3. On Time Performance (OTP) Highest punctuality is Lion Air’s top priority. By 2024, Lion Air recorded an average of 95% OTP, reflecting dedication and professionalism in the operation of Hajj flights.

List of Global Embarkation Lion Air for Hajj Flight 2024

Optimal Support for Hajj Jamaas

Lion Air continues to receive positive response from pilgrims on the services provided. Here is an appreciated summary:

• Aircraft comfort. Lion Air’s wide-body fleet brings a comfortable flight experience, with relieved cabin space and modern facilities.
• Friendly service. Lion Air cabin crew is known to be friendly and professional, providing additional comfort for pilgrims during the trip.
• Proper Time Management. Jamaah appreciates the timeliness of Lion Air flight, which is crucial for the journey of Hajj.

Solid Operational Strategy

The success of Lion Air in serving Hajj flights is not separated from the implementation of mature operational strategies, including:

1. Tight and Coordinated Scheduling. Prioritizing time efficiency, Lion Air scheduled flights with weather, air traffic density and travel time.

2. Routine Aircraft Maintenance. Periodic inspection and maintenance are performed to ensure each fleet is in optimal condition.

3. Professional Crew Training. The ground and air crew receive special training for time management, passenger handling and emergency procedures.

4. Integrated Operational Management. Advanced technology systems support Lion Air manage and monitor flight schedules in real-time, so that the response to changes can be made quickly.

5. Efficient Passenger Handling Procedure. Check-in, boarding and baggage handling process is done efficiently to minimize the waiting time of pilgrims.

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